COVID-19 Precautions

Precautions and planning for the safety and health of our employees, shoppers, and community.

Francis Scott Key Mall strives to create a safe and secure environment for mall staff and consumers. As news of the spread of the COVID-19, novel coronavirus, continues to dominate the public domain, we wanted to bring you up to speed on measures we are taking to keep our public space as safe as possible.

Update:

The health and well-being of our shopper and tenant community is our top priority. With that in mind, we are following orders of state officials to close the Francis Scott Key Mall facility to the public. Francis Scott Key Mall will be temporarily closed starting at 5pm on March 19, 2020. Please check back or sign up to receive our emails for updates.

Currently Open:

  • Red RobinCurbside pick up & delivery Monday - Sunday  11am-9pm
  • BJ's Restaurant : Take out and delivery Sunday - Thursday 11am-9pm and Friday - Saturday 11am-10pm (Delivery available 11am - 9:30 pm & Curbside pickup available 11am-9pm)
  • Dick's Sporting Goods - Open for curbside pickup and in-store shopping Monday - Sunday 9am-6pm 
  • Barnes & Noble - Open for in-store shopping; curbside pickup is available Monday - Friday 9am-5pm and Saturday - Sunday noon-5pm
  • DSW - Open for in-store shopping 10am-6pm daily (customers are required to wear face masks)
  • Value City Furniture - Open for in-store shopping Monday-Saturday 11am-7pm and Sunday noon-6pm
  • Macy's - Open for in-store shopping Monday-Sunday 11am-7pm
  • Sears - Open Monday - Saturday 11am- pm and Sunday noon-6pm
  • JCPenney - open Monday-Saturday noon-7pm and Sunday 11am-6pm
    • open one hour early at 11am on Wednesday & Friday for vulnerable populations
  • Littman Jewelers - opening 6/24/20

Department store, restaurant and exterior facing store hours may vary and change. Please check with each restaurant or store for the most up-to-date news and hours.

3/14/20 Update: Due to social distancing recommendations, the Play Area will be closed until further notice.

3/12/20 Update: Based on the social distancing recommendations of public health and government officials, Francis Scott Key Mall will no longer be hosting the Easter Bunny or associated events. 

3/9/20 Update:

Housekeeping

Our Housekeeping contractor has trained their staff in personal protocols that include proper personal handwashing, staying home if they are sick, covering coughing and sneezing with a tissue and avoiding contact with their eyes, nose and mouths. 

Additionally, they will be providing additional rounds of cleaning as well as enhanced methods of disinfecting high-touch surfaces.  This includes upgrading to hospital-grade disinfectant and following procedures to maximize its effectiveness.

Hand Sanitizer

Upkeep of hand sanitizer stations throughout the mall including, but not limited to entrances, food courts, play areas, seating areas with surfaces, restrooms and more. Additional units will be ordered as needed.

Antibacterial Wipes

We are also in the process of procuring anti-bacterial wipes for use in high-touch areas with surfaces including food courts, common area seating and charging stations as well as stroller docks and play areas.

We plan to continue to operate on our normal schedule and will alert you if that should change due to local government recommendations or our own determination that there is an increased cause for concern. Please be patient as we might have to modify, cancel or postpone an event or program.

CDC RECOMMENDATIONS:

Amid the global spread of the communicable virus, public health officials from the CDC urges everyone to practice healthy habits including:

For more information, please visit https://www.cdc.gov/covid19

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